A Greener Alternative Biomass Pellet Boiler Servicing Solutions
Biomass pellet boilers are a fantastic renewable way to provide heat to your house, fueled by compressed wood pellets that make an excellent alternative to oil consumption. The energy is carbon-neutral, meaning the boiler releases carbon dioxide equal to that absorbed during the photosynthesis of your fuel.
Even if you’ve recently installed your pellet boiler, regular maintenance is vital for ensuring continued smooth operation. If you notice any issues with system functioning or any changes in performance, prompt repair service can prevent further complications and maintain optimal efficiency.
What makes our servicing valuable is our established expertise as renewable heating specialists. Our experience and skills provide reliable, quality solutions to keep your pellet boiler system fully functional. We understand the specific requirements of automatic pellet feed systems, combustion optimisation, and the unique maintenance needs of these sophisticated carbon-neutral heating systems.
How Our Air Source Heat Pump Servicing Works
Air source heat pumps are fantastic sustainable energy alternatives for heating your home, but they require regular professional check-ups to maintain optimal performance. Many people neglect to service their heat pumps regularly, either forgetting or not realizing maintenance is essential for preserving working order.
Air source heat pumps can be fragile systems where internal damage can occur in extreme cases. Whether you notice minor issues like unfamiliar noises or major problems like heating failure, professional attention is crucial as soon as possible to prevent irreparable damage.
What makes our servicing valuable is our comprehensive approach involving analysis and identification of any damage or potential problems, followed by resolution or prevention of these issues. Regular servicing preserves system longevity and hopefully prevents issues before they impact your sustainable heating solution.

Why Choose Us?
Specialists
We are specialists in servicing biomass pellet boilers. All our engineers are expertly trained and have the necessary experience to complete your project.
Customer Support
Here at A Greener Alternative, on-going customer support is our number one priority, building trustworthy relationships both during a project and post installation.
Free On-Site Survey
We offer free on-site surveys (with no obligation to pay for future services), so that we can evaluate the building and land in question to see where the best place would be for us to install your heat pump.
Maintenance
Biomass pellet boiler installations can be serviced by us and even if we didn’t install the system, we have the expertise to keep them up to standards.
Frequently Asked Questions about biomass pellet boiler servicing

How often should my pellet boiler be serviced?
We recommend annual servicing for all pellet boiler systems to maintain optimal performance and carbon-neutral efficiency. Regular maintenance ensures smooth operation of automatic feed systems, prevents costly breakdowns, and maintains the environmental benefits of your renewable heating investment.
Can you service pellet boilers you didn't install?
Absolutely. We service all types and brands of pellet boiler systems regardless of who installed them originally. Our HETAS certified engineers have experience with automatic feed systems, pellet handling mechanisms, and all major pellet boiler manufacturers.
What does a pellet boiler service include?
Our comprehensive service includes pellet feed system inspection, combustion chamber cleaning, ash removal system maintenance, automatic control calibration, flue inspection, emissions testing, and optimisation of the complete pellet handling and burning process.
How do you maintain the carbon-neutral benefits?
Proper servicing ensures optimal combustion efficiency and complete pellet burning, which maintains the carbon-neutral credentials of your heating system. We optimize the combustion process to ensure the CO2 released equals that absorbed during the wood’s growth cycle.
What are the signs my pellet boiler needs attention?
Warning signs include unusual operation of the automatic feed system, changes in pellet consumption, reduced heating efficiency, unusual noises, poor pellet ignition, excessive ash production, or any changes in system functioning. Early attention prevents further complications.
Do you service the automatic pellet feed systems?
Yes, we specialise in maintaining all components of pellet boiler systems including automatic feed mechanisms, auger systems, pellet storage solutions, and delivery components. These systems require specific expertise to maintain smooth, reliable operation.