Ground Source Heat Pump Servicing & Repair
As well as our maintenance services for renewable heating solutions, we can also offer the repair and servicing of more traditional systems, such as gas, oil and electric boilers. Oil, electric, or gas boiler servicing is essential to the health and condition of your heating system in your home. We offer customers an exceptional service when it comes to fixing gas, oil or electric boilers, to ensure that your system reliably provides hot water throughout your house. We have the skills and expertise required to carry out gas, oil, or electric boiler servicing, ensuring the smooth running of your bolier. Find out more about our gas, electric and oil boiler servicing today…
Regular check-ups are essential for all boiler systems, as it allows us to diagnose problems early, before they cause further, more serious issues. We can also identify potential problems before they’ve even happened and take the necessary steps to prevent an issue in the first place. You may have no idea at all that there is an issue with your boiler, so you won’t have a reason to call. But, by not regularly getting your gas, oil or electric boiler serviced, you run the risk of further, more severe issues down the line. At A Greener Alternative we can schedule in routine appointments that work around your availability, making our services as convenient to you as possible. Discover more about our gas, electric and oil boiler servicing today…
If you think you have an issue with your traditional boiler, then our oil, electric and gas boiler servicing may be the solution for you. With our qualified team of engineers, we can complete gas, oil and electric boiler servicing across South-East England, just get in touch today. You can get in touch by calling us on 01273 455 695 or contact us here. Discover more about our gas, electric, and oil boiler servicing in Sussex and the South East today.
How Our Ground Source Heat Pump Servicing Works
Ground source heat pumps extract heat from the ground using buried pipes called ground loops, maintaining consistent performance due to stable ground temperatures year-round. This reliability makes ground source systems excellent long-term investments, but proper maintenance is essential to preserve their efficiency advantages.
Regular servicing ensures both the heat pump unit and ground loop system continue to operate optimally. We inspect all components including the heat pump, circulation pumps, ground loop connections, and control systems to identify and address potential issues before they impact your heating.
What makes our servicing valuable is our specialized knowledge of ground source technology. We understand the unique requirements of ground loop maintenance, heat pump optimisation, and the specific challenges of maintaining consistent performance from these sophisticated renewable systems.

Why Choose Us?
Specialists
We are specialists in servicing gas and oil heating systems. All our engineers are expertly trained and have the necessary experience to complete your project.
Customer Support
Here at A Greener Alternative, on-going customer support is our number one priority, building trustworthy relationships both during a project and post installation.
Free On-Site Survey
We offer free on-site surveys (with no obligation to pay for future services), so that we can evaluate the building and land in question to see where the best place would be for us to install your heat pump.
Maintenance
Gas and oil heating system installations can be serviced by us and even if we didn’t install the system, we have the expertise to keep them up to standards.
Frequently Asked Questions about ground source heat pump servicing

How often should my ground source heat pump be serviced?
We recommend annual servicing for ground source heat pump systems to maintain optimal performance and efficiency. The ground loop system typically requires less frequent maintenance than the heat pump unit, but both should be inspected annually to ensure continued reliable operation.
Can you service ground source systems you didn't install?
Absolutely. We service all types and brands of ground source systems regardless of who installed them originally. Our MCS accredited engineers have experience with horizontal loops, vertical boreholes, and heat pumps from all major manufacturers.
How reliable are ground source heat pumps compared to air source?
Ground source systems are typically more reliable due to stable ground temperatures, but they have more complex components including the ground loop system. Proper maintenance of both the heat pump and ground loop ensures you maintain the reliability advantage that makes ground source systems such excellent investments.
What does a ground source heat pump service include?
Warning signs include reduced heating efficiency, excessive smoke or unusual emissions, difficulty igniting, unusual noises, increased ash production, poor fuel consumption rates, or control system malfunctions. However, don’t wait for problems – preventive maintenance is more cost-effective.
How do you test the ground loop system?
We use specialized equipment to pressure test the ground loop, check circulation flow rates, and monitor system temperatures. This helps identify any issues with the buried pipework, connections, or heat transfer efficiency before they affect system performance.
What are the signs my ground source system needs attention?
Warning signs include reduced heating efficiency, unusual noises from the heat pump, higher electricity consumption, inconsistent temperatures, or control system alerts. However, ground source systems often develop issues gradually, making regular preventive maintenance essential.