Biomass Boiler Servicing, Repair & Maintenance
At A Greener Alternative we strive to provide the best biomass boiler servicing throughout Sussex and the South East. We have a team of professionals highly trained in biomass boiler repair. If you spot anything unusual or wrong with the way your biomass boiler is running, then you can always call us for a biomass boiler maintenance check-up.
Biomass boilers are a great renewable way to provide heat to your house. Biomass boilers are fuelled by wood materials such as, logs, wood chips, or wood pellets. They make for a great alterative to oil consumption, as the energy is carbon neutral. This means that the boiler releases carbon dioxide equal to the carbon dioxide absorbed during the photosynthesis of your fuel. Our biomass boiler servicing is great for regular check-ups. Even if you’ve only recently installed your boiler, biomass boiler maintenance is vital for ensuring the continued, smooth running of your heating system. If you notice any issues with the way it’s functioning or any changes at all, then you might need to get a biomass boiler repair as soon as possible to avoid further complications.
A Greener Alternative are established renewable heating specialists. Our experience and skills are the best in Sussex when it comes to biomass boiler repairs and servicing, providing a reliable and quality fix to your issues. There are so many benefits when it comes to biomass boilers and you want to make sure that your system stays fully functioning for the longest amount of time possible. Our biomass boiler maintenance service can be arranged with a call or simple email and can be fitted in at a time that suits you. Discover more about our biomass boiler servicing today…
If you are looking for biomass boiler servicing, then A Greener Alternative has some of the best experience in the South East. We can offer biomass boiler maintenance, repair and servicing, so don’t hesitate to call us on 01273 455 695 or contact us here.
How Our Biomass Servicing Works
Biomass boilers are a fantastic renewable way to provide heat for your property, fueled by wood materials such as logs, wood chips, or wood pellets. They make an excellent alternative to oil consumption, as the energy produced is carbon-neutral – the boiler releases carbon dioxide equal to that absorbed during photosynthesis of your fuel.
Regular biomass boiler maintenance is vital for ensuring the continued, smooth running of your heating system. Even if you’ve recently installed your boiler, proper servicing prevents minor issues from developing into major complications that could leave you without heating during critical periods.
What makes our servicing valuable is our specialised knowledge of biomass technology. We understand the unique requirements of different fuel types, combustion chamber maintenance, ash removal systems, and the specific challenges of maintaining carbon-neutral performance over time.

Why Choose Us?
Specialists
We are specialists in servicing biomass boiler systems. All our engineers are expertly trained and have the necessary experience to complete your project.
Customer Support
Here at A Greener Alternative, on-going customer support is our number one priority, building trustworthy relationships both during a project and post installation.
Free On-Site Survey
We offer free on-site surveys (with no obligation to pay for future services), so that we can evaluate the building and land in question to see where the best place would be for us to install your heat pump.
Maintenance
Biomass boiler system installations can be serviced by us and even if we didn’t install the system, we have the expertise to keep them up to standards.
Frequently Asked Questions about biomass servicing

How often should my biomass boiler be serviced?
We recommend annual servicing for all biomass systems, with more frequent maintenance for high-use commercial installations. Regular servicing maintains efficiency, ensures safe operation, prevents costly breakdowns, and may be required to maintain warranty coverage and comply with insurance requirements.
Can you service biomass systems you didn't install?
Absolutely. We service all types and brands of biomass systems regardless of who installed them originally. Our HETAS certified engineers have experience with log boilers, pellet systems, wood chip installations, and multi-fuel units from all major manufacturers.
What does a biomass service include?
Our comprehensive service includes combustion chamber inspection and cleaning, ash removal system maintenance, fuel feed mechanism checks, flue and chimney inspection, emissions testing, control system calibration, and safety device testing. We provide detailed reports with recommendations.
What are the signs my biomass boiler needs attention?
Warning signs include reduced heating efficiency, excessive smoke or unusual emissions, difficulty igniting, unusual noises, increased ash production, poor fuel consumption rates, or control system malfunctions. However, don’t wait for problems – preventive maintenance is more cost-effective.
Do you work with all biomass fuel types?
Yes, our engineers are experienced with all biomass fuel types including seasoned logs, wood pellets, wood chips, and hybrid systems that can burn multiple fuel types. We understand the specific maintenance requirements for each fuel type.
How do you maintain the carbon-neutral benefits?
Proper servicing ensures optimal combustion efficiency, which maintains the carbon-neutral benefits of biomass heating. We check emissions levels, optimize burn rates, and ensure your system continues to deliver the environmental benefits that make biomass such an excellent renewable choice.