Here at A Greener Alternative, we specialise in fixing biomass wood chip boilers as well as a selection of other biomass heating solutions. Since a wood chip boiler is so efficient, you don’t want yours breaking down at any time. And with our biomass wood chip boiler maintenance and servicing here at A Greener Alternative, you can be confident that yours will continue to run smoothly. It’s hard to keep a wood chip boiler intact for so long and keep it in good working condition without regular check-ups. With A Greener Alternative, we can offer the maintenance of wood chip boilers throughout Sussex and the South East of England, ensuring the continued, perfect working order of your boiler. With so many intricate things going on within the system, it is likely that you will come across some issues over the boiler’s lifespan. If you avoid calling professionals to look at the issues, then the problems with your biomass woodchip boiler can get significantly worse. We genuinely enjoy helping new customers that come to us with problems. Building relationships with customers is something we strive for. We know that when we deliver you exceptional customer service you’ll want to come back to use our services for all your repairs and maintenance needs for years to come. Wood chip boilers are very cheap to fuel and sometimes even free if you can source a supply of your own wood chips. It’s always a good idea to have a routine check-up of your boiler every so often, just to see how the system is running, ensuring the continued performance of your biomass woodchip boiler. We can even give you advice on which fuel to use and how to fuel your boiler to ensure maximum efficiency, lower costs, and continued smooth running. We have years of experience with various different issues which we come across daily.
We are specialists in servicing wood chip boilers All our engineers are expertly trained and have the necessary experience to complete your project.
Here at A Greener Alternative, on-going customer support is our number one priority, building trustworthy relationships both during a project and post installation.
We offer free on-site surveys (with no obligation to pay for future services), so that we can evaluate the building and land in question to see where the best place would be for us to install your heat pump.
Wood chip boilers installations can be serviced by us and even if we didn’t install the system, we have the expertise to keep them up to standards.
How often should a wood chip boiler be serviced?
Wood chip boilers should be serviced at least annually by qualified engineers. However, depending on usage and fuel quality, more frequent inspections may be beneficial. Regular servicing prevents breakdowns, maintains efficiency, and extends the lifespan of your system.
What happens if I don't service my wood chip boiler regularly?
Without regular servicing, wood chip boilers can develop serious issues including reduced efficiency, increased fuel consumption, ash buildup that damages components, and potentially dangerous malfunctions. Regular maintenance prevents these costly problems and ensures safe, reliable operation.
Can you service wood chip boilers you didn't install?
Yes, we service all makes and models of wood chip boilers throughout Sussex and the South East, regardless of who installed them. Our experienced engineers have worked with various systems and can maintain yours to the highest standards.
What fuel should I use in my wood chip boiler?
Wood chip quality is crucial for efficient operation. We recommend chips with moisture content below 30%, consistent size (typically 20-50mm), and minimal bark or contaminants. We can advise on sourcing quality fuel and optimizing your fuel supply for your specific system.
Do you offer emergency repair services?
Yes, we understand that boiler breakdowns need urgent attention. We offer repair services for biomass wood chip boilers and aim to respond quickly to minimise disruption to your heating. Contact us immediately if you experience any issues with your system.
What are the signs my wood chip boiler needs servicing?
Warning signs include increased fuel consumption, reduced heat output, unusual noises, excessive ash buildup, difficulty igniting, or error messages on the control panel. If you notice any of these issues, contact us for an inspection.
Can you help with fuel sourcing?
Yes, we can provide advice on sourcing quality wood chips, whether from commercial suppliers or your own woodland. We’ll help you understand the fuel specifications your boiler needs and how to store chips properly to maintain quality.
