Heat Pump Servicing, Maintenance & Repair
Here at A Greener Alternative, we offer an outstanding heat pump maintenance and repair service to make sure that your heat pumps are working as they are supposed to. Based in Sussex, we can offer heat pump services all across the South East, for both air source and ground source models. Discover more about our heat pump repair services today…
Heat pumps absorb heat from the outside of the building and use this to heat water for your home. With our heat pump repair and maintenance services, we come and review the condition of your heat pump to identify any faults and rectify any issues we find.
We are always happy to help and we can come and visit on a day and at a time that is convenient for you. If your heat pump is old and hasn’t been checked, then it’s always worth taking advantage of a heat pump service to make sure that there aren’t any issues. The longer you wait to repair your heat pump the worse the fault can get over time. It is well worth seeking out our heat pump repair service if you are someone experiencing issues with your system, or if you simply need a check up on the condition of your system.
Heat pump maintenance should be completed regularly and by a qualified engineer. If you don’t get an issue looked at, then there is the potential for your heat pump to stop working. Our heat pump repair services cover both air source and ground source models and are completed with the highest levels of professionalism.
If you would like to find out more information about our heat pump repair services in Sussex, or to enquire about any other heating-related issues you are experiencing, then please get in touch today. You can get in touch by calling us on 01273 455695 or contact us here. Discover more about our heat pump maintenance and heat pump service today.
How Our Heat Pump Servicing Works
Heat pumps absorb heat from outside air or ground sources and use this to provide heating and hot water for your home. Our comprehensive servicing involves reviewing the complete condition of your heat pump system to identify any faults and rectify issues before they become major problems.
Regular heat pump maintenance should be completed by qualified engineers to ensure optimal performance. Without proper servicing, minor issues can develop into costly failures that could leave you without heating. Our servicing covers both air source and ground source models with the highest levels of professionalism.
What makes our servicing valuable is our proactive approach – we don’t just fix problems, we prevent them. By identifying potential issues early and optimizing system performance, we help extend your heat pump’s lifespan while maintaining peak efficiency and reliability.

Why Choose Us?
Specialists
We are specialists in servicing heat pumps including ground source and air source. All our engineers are expertly trained and have the necessary experience to complete your project.
Customer Support
Here at A Greener Alternative, on-going customer support is our number one priority, building trustworthy relationships both during a project and post installation.
Free On-Site Survey
We offer free on-site surveys (with no obligation to pay for future services), so that we can evaluate the building and land in question to see where the best place would be for us to install your heat pump.
Maintenance
Heat pump installations including ground source and air source systems can be serviced by us and even if we didn’t install the system, we have the expertise to keep them up to standards.
Frequently Asked Questions our Heat Pump Servicing

How often should my heat pump be serviced?
We recommend annual servicing for all heat pump systems to maintain optimal performance, identify potential issues early, and ensure warranty compliance. Regular maintenance extends system lifespan, maintains efficiency, and prevents costly breakdowns.
Can you service heat pumps you didn't install?
Absolutely. We service all types and brands of heat pump systems regardless of who installed them originally. Our engineers have experience with air source and ground source systems from all major manufacturers.
What does a heat pump service include?
Our comprehensive service includes system inspection, component cleaning, refrigerant level checks, electrical connection testing, control system calibration, performance optimisation, and identification of any developing issues. We provide a detailed report with recommendations.
What are the signs my heat pump needs servicing?
Warning signs include reduced heating efficiency, unusual noises, higher energy bills, inconsistent temperatures, frequent cycling on/off, or visible ice buildup. However, don’t wait for problems – regular preventive maintenance is much more cost-effective than emergency repairs.
Do you offer emergency heat pump repairs?
Yes, we provide emergency repair services for urgent heat pump issues. Our experienced engineers can respond quickly to diagnose and repair problems, minimizing disruption to your heating and hot water supply.
How long does a heat pump service take?
A routine service typically takes 1-2 hours depending on the system type and any issues identified. We work efficiently while being thorough, and can schedule appointments at times convenient for you.